Space Walk of Conway
Q. How long are your party rentals?
A. Our rentals are up to 8 hours. If your event is after 6:00 pm or if extra hours are needed, please give us a call for more information. Each reservation is given personal attention, and we will be as flexible as possible when working with you and your schedule.
Q. Is a deposit required?
A. A $50.00 deposit per inflatable is required on all orders to reserve the desired equipment. The remaining balance is due upon delivery or pick up.
Q. What is included with the inflatable rental?
A. We provided the renter with an extension cord, blower, anchors, instructions, and safety rules. Delivery does include setting up and taking down the inflatable. It is the renters responsibility to provide one power outlet per inflatable or a generator if an outlet is not within 100' of setup.
Q. What happens to a party rental if it rains?
A. If you have to cancel your event due to a major chance of rain before delivery, we give you the option of a refund of your deposit or to reschedule for another available date. Should rain cancel your event before delivery, we will make every effort to work with you to reschedule your event. We can also offer a rain check, which is good for 1 year from the scheduled date of your event. All prior bookings must take priority over any rain date rescheduling. We will hold your deposit for a rescheduled date or your deposit will be refunded in full.
PLEASE NOTE: We reserve the right to cancel any delivery due to inclement weather (rain, winds exceeding 15 mph, or temperatures below 40 degrees).
Q. May I cancel or reschedule my reservation?
A. Yes, if you cancel you will loose your $50.00 deposit. If you want to reschedule we will hold your deposit for use at a later date. All prior bookings will take priority before a reschedule date.
Q. What forms of payment do you accept?
A. We accept cash, check, credit cards and debit cards. We accept Visa, Master Card, and Discover Card.
Q. Where can I have the inflatable setup?
A. A basic bounce can be set up in many different places on your property. The surface must be mostly flat and relatively firm - grass, concrete, asphalt, gym floors, and driveways are all acceptable. We will anchor the unit either by driving stakes into the ground or by using sandbags where stakes cannot be used. Please make sure all set up areas are free of rocks, and any other sharp objects that may puncture the unit. Water slides cannot be set up on grass or a cleaning fee will apply.
Q. How much space is required for setup and proper use of the inflatable?
A. 20' x 20' is more than big enough for a basic bounce house. Slides require 36 feet by 18 feet. Combos require 36 feet by 18 feet. The ceiling clearance must be at least 20' for most units, and a double gate or doorway without a partition is required for access. We have inflatables for indoor use, just give us a call for more details.
Q. Can adults use the the inflatable’s too?
A. YES. Our inflatables are not just for kids, they are for everyone. The units do not have an age limit, but please follow the provided instructions on the number of participates by age.
Q. Who should supervise the children?
A. A responsible adult must watch the children at ALL times. Children should not be left alone to supervise themselves.
Q. Are your inflatable’s clean?
A. Yes, we clean and sanitize our inflatables after each event. The health and safety of our clients is our number one concern. This is the reason why we have extensive cleaning and safety checks once the equipment is delivered back to our location.